MARKETING AND PROMOTION
Marketing and promotion is an
important aspect of any business. But how do you
determine if there is a market for your service?
The following are some questions that you should
explore:
(1) Is there a clear need for
my service not currently being met?
(2) Is my market a local one
and can it be promoted nationally?
(3) Is my market easily
reachable through personal contact, advertising,
or publicity?
(4) Who and how big is my
competition?
(5) How does the competition
obtain business?
(6) Who are their customers?
It is important that you both
define a real need for your service, and also be
able to reach your potential customers in a cost
effective manner. Who will your primary
customers be - schools, business people, college
students, etc.? You need to know!
There are many books
available at your local library that will help
you identify your market. You will also learn
how to interpret market testing data.
Regardless of the kind of
computer business you begin, success will be
virtually impossible without clients or sales.
For the new home business it is extremely
important that you begin to generate accounts
and sales as quickly as possible.
Marketing is a general term
that describes advertising and promotion.
Advertising and promotion can result in
cost-effective methods of building sales.
Although they go hand in hand, they are
distinctly different ideas.
When a product or service is
promoted it is more easily sold than when it is
just advertised. Customers are more easily
convinced when someone other than the designer
or producer recommends the product or service.
Spending a large sum of money to publish a half
page advertisement in your local newspaper may
not produce as much business as a press release
of the same amount of space. Good promotion pays
big dividends, and the most effective promotion
is often good media publicity. It's also cost
effective, and usually influences more people
than costly advertising. Promoting your products
and services with the help of other individuals
or companies can bring quick, satisfying
results, as can promoting them and yourself
through "publicity" in the media.
On the following pages you
will discover a range of personal computer
business plans to choose from. You don't have to
be a computer genius to start or operate any of
these businesses. Most of these businesses can
be started with off-the-shelf software that you
may already own.
Computers are the fastest
growing segment of the American economy. Many
people want knowledge about computers. This has
created a market for providing information in
the form of computer camps, schools, courses,
books, publications and workshops.
There are computer services
in accounting, taxes, financial planning, word
processors, mailing lists, and inventory, just
to name a few. The demand for computer hardware,
software, printers, and other add-on computer
devices has created a sales outlet demand.
Computers are the fastest growing segment of the
American economy. Additionally, the increasing
number of computers has resulted in an
increasing demand for servicing centers. Anyone
who can repair computers should never be
unemployed.
Hopefully on the following
pages you will discover a computer business that
will interest you enough to turn your dreams
into reality. Choose those that you would enjoy,
that would be fun, that can earn you profits,
and success.
Computer Diet Service
A wide variety of
off-the-shelf software is available that can
assist you in providing custom made diets for
millions of Americans that are concerned about
dieting, body building, and nutrition in
general. Usually, all the software requires you
to do is enter information about the person's
height, weight, body type, weight goal and
physical activity. The software may even have a
client questionnaire already prepared for you.
After the questionnaire is completed by your
customer, you simply enter the information into
your system and a custom diet is provided
instantly!
Amazingly, you don't even
have to be a nutrition expert to get started in
this business. Step-by-step instructions will
help you feel confident about preparing diets
for virtually anyone. The information you will
be providing to your customers will include not
only foods they need to meet their goal, but
food they enjoy.
The field is wide open for
this type of consulting service and you should
easily be able to charge a fee of $35
consultation and another $25 for the program.
Your consultation, set-up, and program delivery
should not exceed two hours. Adjust your fee
accordingly depending on your area and
competition.
Computer Tax Service
This is a business that can
be done in your home or your client's home.
Millions of Americans are for various reasons
afraid, or just too busy to fill in the blanks
on their tax forms. Is would almost seem as if
people feel they are supposed to go to a tax
preparer instead of completing the forms that
really aren't all that complicated. After all,
there are line by line instructions. Perhaps the
manila envelope stuffed full of receipts is too
much to bother with. In any event, clients seem
to be in awe of anyone who makes it all look
simple.
Contrary to popular belief,
an extensive knowledge of tax laws is not
necessary for this business. You are required to
simply fill in the blanks, not give legal
advice. Knowledge of simple arithmetic is all
you need. Computer software will handle anything
more complex.
After familiarizing yourself
with the current annual rules and regulations
you can begin. Informational publications are
available from your local IRS office. You can
also get information by connecting your computer
to a telephone line through a device known as a
"modem." You can then call for information on
how to complete a particular form, laws,
regulations, etc. You can also print the
information for future use. Select the software
you need and prepare yourself for about three
and one-half months of great profits. Check with
the competition if you aren't sure what to
charge.
Computer Dating Service
You've heard the saying
"there's someone for everyone." Now you can play
cupid and make money doing it by matching the
millions of single Americans who are looking for
companionship and romance. Many people just stop
looking for that special someone out there,
because he or she isn't that easy to find. Now,
with your help they can find that special person
that was just meant for them.
Providing a service that
makes people happy can be fun, fulfilling, and
profitable. if you really enjoy people, and
helping people, they will be drawn to you like a
magnet. They will look to you not only as a
professional who can bring happiness into their
lives, but as a compassionate, understanding,
and caring friend.
To begin with you should
check out some books at your local library on
compatibility and devise a questionnaire.
Contact other dating services, study their
methods and formulate your own material. Keep in
mind that a questionnaire must reflect a
person's total interests. A "rate by scale"
questionnaire may best reflect a person's limit
of interest in any area. For example, on a scale
of 1-10 what number best represents how much you
enjoy sailing, bowling, going to the movies,
jogging, etc. After you have devised a
questionnaire, put together a simple database on
your computer consisting of a name, address,
phone number and blanks for questionnaire input.
You will then use the database to supply output
to match the most compatible answers between
people you are working with. Check with the
competition to determine what fees are being
charged in your area and then begin to place
your ads for customers.
Typing Broker
You can get a nice cut of
typing job profits simply by acting as a typing
broker. Everywhere you look there are
secretarial services available, but what about a
broker that brings the clients and typists
together! This field is wide open!
There is always a demand for
typing and word processing services, and the
typing broker provides a service of "fast turn
around" satisfaction to everyone concerned. You
don't even have to know how to type. Your main
responsibility is to find qualified typists and
then supply them with jobs you have received
from the business community.
By setting up a simple
database you will be able to contact typists who
specialize in any field instantly, and know
within minutes how soon a job will be completed.
Everyone operates on deadlines, and being able
to tell a client exactly when a job will be
ready means repeat business. Speed and accuracy
is the key to success in this area.You can find
typists in classifieds, colleges, and bulletin
boards, in addition to typing services that are
advertised. Tell them you'll do the advertising
and provide the job assignments for a per page
fee. Check the competition and stick to your
area's fee structure guidelines.
Computer Reminder Service
Have you ever forgotten a
special event. Mother's Day, a birthday, an
anniversary? Now you can make huge profits
simply because people are forgetful.
If you give your computer the
necessary information, it will tell you who is
to be reminded, about what, what needs to be
done, and how to do it. A customer that has to
be reminded can either be called, e-mailed, or
receive a postcard that will indicate the time,
date, event, etc. that is about to occur.
The list of what people need
to be reminded of is endless. Your sales letter
should be combined with your application form,
and point out that to forget is human, but dates
and feelings are important. Your business is to
keep your customer posted so that a mother's
birthday, for example, is not forgotten,
meetings are not overlooked, business associates
are not slighted, and other important dates are
remembered.
The main skill you will
require is to be more organized than your
customers. You can advertise by display
advertising, direct mail, or through telephone
sales. Your potential customer is virtually
anyone. For an annual fee you can allow a set
amount of reminders, and on a sliding scale
determine a fee for reminders above what you
normally allow. This can be a very profitable
business.
Computer Roommate Service
The purpose of this business
is to match up potential roommates. Just about
every city and medium sized town in America has
employees, senior citizens, college students,
and people from all walks of life that are
looking for someone to share living expenses
with. With your computer you can meet their
needs. You can accomplish this by having your
clients complete a questionnaire about
themselves that would include what type of
person they would like to live with. You can
then let your computer match up people with
similar interests and needs.
There is a definite advantage
in meeting a prospective roommate and learning
something about them prior to making a
commitment to share an apartment or home
together. You will have the opportunity to
provide a great service in helping your clients
make the right decision.
You can market your business
by advertising your service in local newspapers,
bulletin boards, colleges, senior citizen
centers, etc., and charge up to $25 or more for
providing 2-3 match names or whatever your area
market will bear. You should easily be able to
process 50 applications for your service per
month, and earn $1,000-$1,500 or more in your
spare time.
Computer Real Estate Listing
Service
In this real estate oriented
business you can make substantial profits by
creating target market listings that will save
the buyer time and money. In addition to
providing a great service to the buyer, you can
also provide invaluable information to a seller
and agents.
To accomplish this you can
create your own version of a realtors "multiple
listings" book, in the form of a newsletter or
booklet. You can finance your newsletters,
booklet, magazine, etc., by selling space to
anyone who sells real estate and in turn sell
your accumulated data to buyers.
To get started you need names
of people who will advertise, such as banks and
title companies, commercial brokers, real estate
agents, etc., and data regarding the properties
you will be listing which you will receive from
the advertisers. Study other publications to
learn how listings, ads, photos, etc., are
displayed. Practice before you go to print by
making "dummy" copies of your publication.
You can start your business
almost anywhere with low costs and great
profits. Your newsletter or publication should
sell for at least five times the cost of
production. An hourly wage and other overhead
costs should be included in your fee structure.
Designing a questionnaire regarding what
customers/clients are looking for in real estate
property will help you narrow the search. For
example, does the home have a fireplace,
recreation room, pool, double or single garage,
microwave oven, etc. Don't overlook any target
market as you expand your listings. Remember, to
make big money you must have the information
that buyers are looking for.
Genealogy & Family Tree
Computer Service
Everyone is interested in
their roots and would like to know more about
their family history. A personal computer is
well suited to sort out and arrange family
histories into meaningful and interesting
information.
Millions of Americans would
like to trace their family histories, and
software has been designed to help you with the
process. With the latest software you can easily
structure a family tree system for anyone.
In this business you need
primary and secondary information. Primary
information is what you receive directly from
your customer on a questionnaire that you
provide. Secondary is the information you gather
from public sources such as census records.
Primary information helps you acquire secondary
information.
You can start by advertising
your services in your local newspaper, bulletin
boards, etc., and expand to direct mail
campaigns. Because this business involves
researching records, etc. you should charge an
hourly fee that is structured to include wages
and costs involved such as long distance
telephone calls, postage, copies, etc. You
should easily earn up to $100 and more for each
job.
Specialty Locating Computer
Service
In this business the object
is to locate unique items for your customers.
Because most people don't know how to go about
finding certain items, or just don't have the
time to conduct their own search, you could
provide a service that is in demand.
People who are searching for
antiques, old coins, collectibles, parts to
restore classic cats, or even tubes for an old
Zenith TV, could turn to you and your computer
service to locate what they need. You can
specialize in one area or find anything a
customer requests.
To get started you can place
classified ads in your local newspaper, utilize
bulletin boards, or tap into electronic bulletin
boards (BBS’s) with the use of your modem to
find what your customer is looking for. To
market your service you can also run classified
ads in the appropriate specialty magazines.
Because your service is
unique, you can charge a flat fee, an hourly fee
plus expenses, or a commission fee to buyers and
sellers. If you're searching for a high value
item, a commission agreement could mean a
handsome finder's fee. In this business you can
also request payment from your customers in
advance.
Direct mail, display and
classified ads may be the best way to advertise
your specialty service. Always state that your
search will cost nothing unless you locate the
item wanted. For rare and unique items allow
yourself at least six months.
Secretarial Computer Service
Computer technology has made
it possible for the 9-5 office secretary of
yesterday to set their own hours and earn more
money, all in the privacy of their own homes.
Word processing software has made secretarial
skills available to anyone who owns a personal
computer. Compatible word processing software
and the skill to operate a computer is all you
need to state your own secretarial service.
A home computer can allow you
to do the work of two, three, or even four
traditional secretaries. More and more
businesses have discovered that it's more cost
effective to utilize secretarial computer
services, especially if the business isn't using
computers or doesn't require a full time
secretary.
The advantages of having a
computer business at home is obvious. In
addition to setting your own hours, you can
brush up on skills, and expand your business at
your own pace. You will discover there are
programs that correct spelling, grammar, and
punctuation. There are also Thesaurus programs
that cross check synonyms and provide
alternative words.
You can advertise your
service in local newspapers, direct mail, or by
telephone, and charge by the job or hourly
rates. Check with the competition to determine
what services are being offered and what charges
the market area will sustain.
Computer Handwriting
Analysis Service
Experts charge up to $500 and
more for a single handwriting analysis.
Handwriting analysis is done for the purpose of
understanding a person's personality.
Handwriting analysis or "Graphology" is being
used more and more by corporations and
businesses of all sizes to screen applicants.
The only skill you need in
this business is to integrate your computer
software, scanner and printer to give you the
equipment needed to process handwriting
analysis. You will of course have to become
familiar with graphology, but there are many
books available on the subject.
The science of handwriting
analysis is based upon variations found in
individual writing loops, slants, dots, curves,
etc., and different styles that each say
something about a person's personality. After
you do some reading on the subject, you can then
enter information into your computer that will
allow you to analyze the data. Once your
customer provides a sample of his or her
handwriting, your computer will study it and
print out an analysis.
People from all walks of life
are always interested in having an analysis done
for personal or professional reasons. You can
easily charge $25 or more per analysis and set
up just about anywhere.
Vitamin Requirement Computer
Service
This computer business will
allow you to help individuals live healthier
lives, while you develop a healthier bank
account!
The purpose of this business
is to create nutritionally tailored plans that
are compatible with your customer's
requirements.
You can start this business
with little overhead or expertise, but a general
knowledge of nutrition will be necessary. A wide
variety of books on the subject of nutrition and
vitamins should be available at your local
library or bookstore. A wide variety of
off-the-shelf custom diet planning software is
also available that can be used to establish
programs for individual clients. Visit with your
local computer sales specialist to determine
which programs would best suit your needs.
To get started, select the
proper software and prepare a questionnaire for
your clients. (A questionnaire may be included
in your software package to be used as a
reference.)
In this specialized area you
should target your market by advertising in
pharmacies, health stores, fitness centers, etc.
Your fee can be set at whatever the market in
your area will bear.
Payroll Preparation Computer
Service
A payroll preparation service
could be very profitable both to you and your
customers. Many businesses still do their
payroll by hand, which can be very time
consuming and costly depending on the size of
the business. With your computer doing all of
the hard and accurate work, you could literally
service dozens of accounts.
As an expert specializing in
payroll preparation, merchants and businesses of
all sizes can supply you with enough work to
provide you with an excellent income. All you
need is the right program(s) to run check
preparations.
Before you print up a
brochure, sales letter, etc. to advertise your
business, check with the competition to see what
services they are offering, and at what cost.
Let prospective customers know who you are by
handing out business cards wherever you go. Be
sure to indicate the services you provide.
Computer Consulting Service
As long as there are
computers there will be a demand for computer
consultants. Your business can be set up
virtually anywhere. All you really have to know
is what a computer can or cannot do, or know
where to get the information. You should also
know the difference between computers, software,
and computer accessories. What you will be
selling is information and knowledge.
Besides your personal
experience, you can get information from
computer stores, operation manuals, magazine
ads, computer magazines, other users, and your
local library. To be a consultant you must know,
or know how to get, information that customers
are looking for.
Many people and businesses
are willing to pay a consultant because they
want equipment that is suited for their needs.
They also want a professional to train
themselves or their staff in an efficient,
professional, and timely manner. One way to
advertise your service is to offer computer
dealers (sales and rental) a referral fee for
every client they send to you. The most common
however is by direct mail or display ads.
Whatever method you use, always point out that
your services are less costly than buying the
wrong equipment. Computer consultants charge up
to $100 an hour, so learn the business and enjoy
the rewards.
Bookkeeping Computer Service
Most businesses do not enjoy
the bookkeeping aspect of their business. Those
who are still doing bookkeeping the old
fashioned way spend hours on a process that can
take you only minutes on your personal computer.
If you enjoy working with numbers and have a
small amount of bookkeeping knowledge, you can
look forward to a steady income in this
business.
If you visit your local
computer or software store, you will quickly
learn that there are many bookkeeping software
packages available to meet your business
requirements. If you're a novice at bookkeeping,
teach yourself the basics by visiting your local
library, or take a short course at a local
community college.
When you begin all you have
to supply is the knowledge, and your customers
will supply the numbers. You may have to spend a
little time with a client in the beginning to
determine what their needs are, and if their
system could be improved.
Every small business is a
potential customer. To begin with, place an ad
in the business section of your local newspaper.
Have business cards printed up and distribute
them to all businesses you come into contact
with. When you begin to get customers, charge a
set fee for setting up the books and a monthly
rate thereafter. Check with other services to
determine what the market will be at in fees.
Typesetting Service
If you know how to type, you
can turn that skill into a highly profitable
business by typing jobs on your home computer,
inserting a code for typesetting equipment, and
then transmitting the completed work to a
typesetter on a disk or via modem. What you are
doing in effect is preparing computer files to
be typeset. You can do the typing job yourself,
or take a customer's prepared disk file, insert
the proper code for a typesetter, and deliver or
transmit the material. Using this method you can
process jobs ranging from book size manuscripts,
magazines, and newsletters, to resumes, sales
letters, and invitations. Virtually any type of
printing job can be completed with this process.
What you must know to begin
this business are the codes that are entered
into a computer file that allows typesetting
equipment to print in boldface or some other
typeface. You can contact companies or
individuals that operate computer typesetting
equipment by referring to your telephone book
under "Typesetting." You must determine what
codes they use, and what computers and software
can be used to communicate with their equipment.
Investigate the differences thoroughly.
You can market your service
through classified ads, direct mail, telephone
book listings, business magazines, or any other
media that targets business and writers. Your ad
type should represent your typesetting service
and look professional. This business will
provide an excellent year-round full or
part-time income.
Children Tutoring Service
In this business you can
tailor your computer teaching programs around an
individual's needs. By providing a tailoring
service for children, you can help students
advance far beyond video games in learning the
potential of computers. You can also help
students who may have difficulty learning, by
introducing programs in spelling, math, foreign
languages, etc. You, in effect, can supplement a
student's educational needs.
You don't need a teacher's
certificate in this business. You will require
good planning and organizational skills, and be
familiar with software that will benefit a
student's weak areas of understanding.
You can get your service
started by talking with teachers and parents,
and advertising your tutoring services in local
newspapers, bulletin boards, etc. When a
potential customer contacts you, offer a
one-time fee consultation with the student and
parents for the purpose of developing a schedule
that is a suitable study program based on the
individual's needs.
You can see a one-time fee
for a series of appointments, or charge on an
as-per tutoring session. To determine what your
fee should be, place an hourly session value on
your time, plus a pro-rated program cost. For
example, if you have 10 students, 1/10 of the
costs should be applied to each student.
This publication is designed
to provide accurate and authoritative
information with regard to the subject matter
covered. It is sold with the understanding that
the publisher is not engaged in rendering legal,
accounting, or other professional advice. If
legal advice or other professional assistance is
required, the services of a competent
professional person should be sought
From the "Declaration of
Principals" jointly adopted by a committee of
the American Bar Association and a committee of
Publishers and Associations. |