5. Jurisdiction
Evidence Issues
National
procedural laws have been or soon will be
adapted to allow the presentation of electronic
documents. Evidence of the existence of an
electronic contract may be produced by a
digitally signed acceptance, but also through
significant actions of the acceptant, such as
making an ordering payment or accepting delivery
of the purchased products. Digitally signed
acceptances and other significant actions of the
acceptant give evidence of the existence of a
contract and its main elements. This does not
cover other aspects of the contract, such as the
general terms, fulfilment of the duty to inform,
product features, or the presentation by the
e-commerce platform.
One
method of guaranteeing the evidence that the
e-commerce platform was established in a
particular version would be to permit a third
party (a notary or other trusted third party) to
periodically check whether the e-commerce
platform that is functioning is the one
previously set up by the e-supplier.
Which Courts Have Jurisdiction?
Jurisdiction determines whether a court (or,
typically for public law, a government agency)
may hear and decide a case. The rules, for when
a national court will have jurisdiction, are
mainly a matter for national law to decide. The
Brussels and Lugano Conventions are applicable
when a case has a “trans-border nature”.
As a
general principle, the Brussels Convention lays
down that, in the absence of a specific rule, a
court action must be brought before the court of
the Member State where the defendant is
domiciled. Nevertheless the parties to a
contract (other than employment, insurance or
consumer contract) are free to designate the
court before which a case should be brought.
Indeed, sellers are advised to express an
exclusive jurisdiction on their web sites and in
their contracts in order to avoid any confusion.
Moreover, web site owners should make sure that
their preferences regarding applicable law and
choice of jurisdiction are in fact both valid
and enforceable. For this it must be clear where
the contract is formed. Both applicable law and
choice of jurisdiction should be made clear to
purchasers well before a contract is concluded,
and on the web site itself.
Suggestion
Jurisdiction can be a thorny issue,
particularly in a cross border electronic
transaction and especially when consumers are
involved. This situation will become even more
complex once mobile Internet becomes
commonplace. For B2B contracts, to avoid
troubles, make it perfectly clear on your web
site that in the event of a dispute,
jurisdiction is in your country.
Moreover, you should ensure it is clear to
visitors where you are located. Making it
clear can only help promote good customer
relations. Surprisingly, a lot of e-businesses
seem ashamed of their location as it can be
difficult to determine from many web sites.
Again,
there are specific rules applicable to contracts
for the supply of goods or services to a
consumer provided that one of the following
conditions are met:
·
the consumer has received in his home state a
specific invitation addressed to him by
advertising before the conclusion of the
contract and he takes, in his home state, all
the necessary steps to conclude the contract;
·
the supplier has received the consumer’s order
in the country where the consumer is domiciled;
·
the consumer travelled from his country to
another one where he gave his order to buy a
good, provided that the consumer’s journey was
arranged by the seller for the purpose of
inducing the consumer to buy.
Parties
to these particular contracts can contractually
designate a competent court under certain
well-defined conditions:
·
a clause must have been entered into after the
dispute has arisen; or
·
the consumer is allowed to bring proceedings in
courts other than those located in his country
or the defendant’s; or
·
the courts of the same country where the
consumer and the supplier are located are
designated.
In the
absence of a contractual choice, the rules vary
according to who initiates the proceedings:
·
the consumer can either bring a court action
before the courts of the country where the
defendant is domiciled or before the court of
the country of his own domicile;
·
the supplier of goods and services on the other
hand can only bring proceedings against a
consumer before the courts of the Member State
where the consumer is domiciled.
The
relevant law for jurisdiction, the Brussels
Convention, is now proving to be insufficiently
precise to comprehensively cover the e-commerce
environment.
In
December 2000 the Council of the European Union
adopted a Regulation on “on jurisdiction and the
recognition and enforcement of judgements in
civil and commercial matters” which will replace
the Brussels and Lugano Conventions. The
Regulation would take into account new forms of
commerce such as electronic commerce. Once in
force (March 1, 2002) it will provide rules for
determining the competent court in cases of
transnational disputes, including e-commerce
transactions within the European Union.
The
Regulation is applicable whenever the defendant
is domiciled in a Member State
Like
the Brussels Convention it provides a special
regulation for contractual claims involving
consumers. It states that a consumer could
decide to sue a supplier before the courts of
his own Member State whenever the supplier “has
directed his activities” towards the consumer’s
Member State. This means that sellers could
face proceedings in any of the EU Member States
if they do not implement a disclaimer on their
website to exclude certain countries. But don’t
panic! In any event, alternative dispute
resolution (see next section) and other
solutions are becoming available.
Full
details of this complex issue can be found in
the Regulation on jurisdiction, recognition and
enforcement of judgements in civil and
commercial matters.
|